Security and trust
Documents for your review.
For your security, privacy, accessibility and procurement reviews. We share these documents with customers and prospects under a non-disclosure agreement, through download links that expire.
Available under NDA
What you can request.
[Draft: to be approved by Neural Inverse before publication]
Security overviewHow the products and the service we host are built and run: architecture, isolation, encryption, access, logging and incident response.
Questionnaire responses (CAIQ and SIG)Our completed Cloud Security Alliance CAIQ and Shared Assessments SIG, to save you sending us your own first.
Data processing addendumThe addendum we sign for the service we host, ready for your counsel to review before signature.Summary: data processing.
Sub-processor listThe companies that process personal data for the service we host, with what they do and where; the same list is on our sub-processors page.Published: sub-processors.
Accessibility conformance reportsVPAT 2.5 INT reports for the Editor, the Agents app and the Govern administration console.See accessibility conformance.
Threat models and red-team summaryThe attackers we design against, the threat model of each product, and a summary of what our attacking tests cover.Public summary: red-team testing.
Penetration test summaryA summary of the most recent independent penetration test, with findings by severity and their status.Availability: [penetration test summary: to be confirmed]
Certificate of insuranceEvidence of the insurance cover we hold, for your supplier onboarding.Cover: [insurance cover: to be confirmed]
Procurement packTax forms (W-9 or W-8BEN-E), certificates of insurance, a bank letter on our letterhead and our supplier registration details.See how to buy.
Software bill of materialsThe components and versions in each release of each product, for your vulnerability management.
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